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Q: How does eHPL ? technology removes hair?
A: eHPL? technology in Silk'n eHPL Infinity 2.0 permanently remove undesired body and facial hair by emitting Galvanic Energy and Optical Energy simultaneously. Galvanic Energy is transmitted when the hair removal probe touches the skin to open the skin pores. Which allows Optical Energy to heats up and destroys hair follicle. So you can enjoy a silky smooth skin every time and anywhere!
Q: Does Silk'n eHPL Infinity 2.0 really works?
A: Yes, Silk'n eHPL Infinity 2.0 has gone through clinical trials ran by doctors, shown to deliver effective and long-lasting hair removal effect. Silk'n eHPL Infinity 2.0 has been approved by the United States’ FDA (Food and Drug Administration) that it achieves permanent hair removal result.
Q:How is Silk'n eHPL Infinity 2.0 different from others claimed to be permanent hair removal optical device?
A: Right from the release of the first Silk’n household hair removal device – a device that had been approved by the United States’ FDA that achieves permanent hair removal effect and utilize patented HPL? technology – leads to the emergence of imitation devices all over the market, including leading brands.
Consumer must bear in mind that optical hair removal device is a piece of invasive medical aesthetic device, and any product that has not been approved by the FDA bears potential safety hazard and not to mention, have a doubtable effectiveness. To date, a great majority of imitation hair removal device available in Hong Kong market is not to FDA’s standard, for this reason those devices cannot be sold in the United States.
However, since such aesthetic devices are not regulated in Hong Kong, these devices remain readily available in the market. To ensure your own safety and treatment effectiveness, consumer is strongly recommended to select only FDA approved products.
Q: On which areas can Silk'n eHPL Infinity 2.0 be used?
A: All of our hair removal products are designed to be use from head to toe, you can use Silk'n eHPL Infinity 2.0 anywhere below the cheekbones. Silk'n eHPL Infinity 2.0 gives great outcomes for other sensitive areas, including upper lip, cheeks, arms, legs, armpit and bikini lines. Please ask for a companion’s assistance if you wish to perform hair removal treatment on your lips or cheek, and firmly close your eyes during the treatment.
Q: Is Silk'n eHPL Infinity 2.0 safe?
A: With Silk’n safety comes first. Silk'n eHPL Infinity 2.0 has been the subject of a number of clinical trials, and leading dermatologists see Silk'n eHPL Infinity 2.0 as a safe, easy and effective way to remove hair in a typical household setting. Like any electronics and cosmetic product, please be sure to read all instructions before you start hair removal treatments with Silk'n eHPL Infinity 2.0. When used appropriately, users would only feel a slight sensation of heat when the pulse of light is emitted. Users with thicker and darker hairs may feel slightly more discomfort, but this discomfort should subside once the hair removal session is completed. Silk'n eHPL Infinity 2.0 has five energy levels that can be set according to sensitivity and tolerance.
Q: Does Silk'n eHPL Infinity 2.0 hair removal work on men?
A: Silk'n eHPL Infinity 2.0 is suitable for both women and men. Many men use Silk’n hair removal device to on the face to remove excess beards. But, please note that men’s hair will require a greater number of treatments than women’s hair to get the best hair removal results.
Q: Why is my hair growing, even though I treated it a week ago?
A: It is quite common for hair to appear to be growing after two weeks of treatments with the Silk'n eHPL Infinity 2.0. This process is known as “ejection” and at around two weeks, you'll see that these hairs simply fall out or slide out with a slight tug (we don't recommend pulling on the hairs – just let them come out naturally). It is also possible that due to missed treatment or different stages of growth, some hairs were not affected by the Silk'n eHPL Infinity 2.0 hair removal treatment. These hairs will be treated in follow-up sessions, hence the need for multiple treatments to get the best results.
Q: I've heard that some hairs grow back lighter and finer after light treatment. Is this true?
A: This phenomenon is well documented among aestheticians and doctors using light and laser devices for hair removal. It is possible that some hairs will grow back lighter and finer after treatment. Usually, these hairs are a fraction of what was originally there, and continued treatment may have the desired effect.
Q: Why can't I treat myself if I have a suntan?
A: Do not use Silk'n eHPL Infinity 2.0 on tanned skin or after sun exposure! This applies to all skin types and complexions, including those who don't seem to tan quickly. Tanned skin, particularly following sun exposure, contains large quantities of the pigment melanin. The presence of large quantities of melanin exposes the skin to higher risk of adverse effects when using any other energy-based treatment. These side effects could include burns, blisters, and/or changes to skin color (called hyper- or hypo-pigmentation).
Q: Is long-term use of the Silk'n eHPL Infinity 2.0 dangerous for my skin?
A: The use of light and laser energy in aesthetic medicine has been well documented for over 15 years in professional peer-reviewed journals, and by well-respected institutions like the Mayo Clinic. These journals and institutions have not reported any side effects or damage from long-term use of light and laser device for hair removal.
Q: Should I do anything before treating with Silk'n eHPL Infinity 2.0?
A: Before you begin your Silk'n eHPL Infinity 2.0 treatment, ensure you have avoided sun exposure on the treated area for at least four weeks. A high-level UV sunscreen (SPF 50+) will help you to shield your skin from the sun’s rays, as will wearing clothes on the treated skin when you’re outdoors. The area to be treated should also be cleaned with mild soap and water, and the hairs shaved down to skin level before you get started.
Q:What should I do after treating with Silk'n eHPL Infinity 2.0?
A: You can continue the usual cleansing and skin care regime after the Silk'n eHPL Infinity 2.0 treatment. Please continue same precautions as previously mentioned, e.g. wear high-level UV sunscreen (SPF 50+), avoid sun exposure and wearing clothes to shield your skin from the sun’s rays in order to provide protection to the treated areas.
Q: Should I pull the hairs out after treatment?
A: No, it is best to let the hairs gradually fall out on their own (which may take up to two weeks), or shave the hairs as much as desired in between treatments.
Q: When will I start seeing results from the hair removal treatment?
A: You will observe hair fall after a couple of days up to 2 weeks after the hair removal treatment. The hair removal effect will more apparent on the next treatment when you increase energy level. With consistent treatment, you can be expected to achieve long lasting hair removal effect in 15 – 20 treatments.
Q: Can I pay with cash or cheque?
A: You can pay in cash/cheque and arrange delivery date in our branches.
Q: How can I pay with credit card?
A: You can select pay with credit card from “payment information” in checkout. You can pay in credit card in our branches and arrange delivery date as well.
Q: Can I pay by installments?
A: Yes, HSBC credit card's installment is accepted in our branches.
Q: Can I try the products in your branches?
A: Please feel free to visit our branches for a product trial. You can find our branch address under “STORE LOCATOR”.