Q: Do you provide installation and delivery service?
A: We offer free delivery and installation. Please make sure package box can fit into staircase and/or lift, or else additional charge will be imposed.
Q: How long does delivery take?
A: If the item is in stock, product delivery and installation can usually be arranged within a week. However, if product is out of stock, order period may take a month. Please contact us to enquire about the order progress.
Q: Do you provide installation service upon delivery?
A: Delivery and installation service will come separately, but installation can usually be arranged on the same day or the day after the delivery.
Q: Can I pay with cash or cheque?
A: You can pay in cash or cheque in our branches. After delivery date is confirmed, we will contact you for installation arrangement.
Q: Can I pay by installments?
A: Yes, HSBC credit card's installment is accepted in our branches.
Q: Can I try the products in your branches?
A: Please feel free to visit our branches for a product trial. You can find our branch address under STORE LOCATOR。