Warranty: one year (door to door maintenance on the first 30 days) (wear and tear of handrail or seating pad’s is not covered in warranty)
Additional Lifting Charge: $20/floor if lifting facility is absent in the delivery address. (Floor unit is determined by the floor number of delivery address. If stairs are present on building’s lobby and therefore requires extra effort of lifting, staircase of 1 to 10 steps will attribute as 1 floor)
Q: Do you provide installation and delivery service
A: We offer free delivery. However, installation is not included. This exercise bike can be assembled in 6 easy steps, please refer to the installation instruction video. We also offer assembly service for $100 service charge.
Q: How long does delivery take?
A: If the item is in stock, product delivery and installation can usually be arranged within a week. However, if product is out of stock, order period may take a month. Please contact us to enquire about the order progress.
Q: Can I pay by installments?
A: Yes, HSBC credit card's installment is accepted in our branches.